Patient ombudsperson

The patient ombudsperson acts independently from ARQ Centrum’45 and is obliged to secrecy.

The patient ombudsperson is working at the Foundation Patient Ombudsperson Mental Healthcare Utrecht [Stichting Patiëntenvertrouwenspersoon Geestelijke Gezondheidszorg Utrecht]. The patient counselor acts independently from ARQ Centrum’45 and is obliged to secrecy. S/he will not discuss your situation with others without your consent.

The patient ombudsperson is only available for patients in de clinic of ARQ Centrum'45. Other patients can contact the complaints officer. 

The patient ombudsperson holds office in the clinic of ARQ Centrum’45 in Oegstgeest. If you have questions about your legal position or disagree with your treatment or certain rules, you may contact the patient ombudsperson: a.deen@pvp.nl or 06 - 559 102 70.
 

ARQ Centrum’45 is obliged to work together with the patient ombudsperson whenever a question or complaint is dealt with.