The patient ombudsperson acts independently from ARQ Centrum’45 and is pledged to secrecy.
The patient ombudsperson is employed by Foundation Patient Ombudsperson Mental Healthcare Utrecht [Stichting Patiëntenvertrouwenspersoon Geestelijke Gezondheidszorg Utrecht]. The patient ombudsperson acts independently from ARQ Centrum’45 and is pledged to secrecy. S/he will not discuss your situation with others without your consent.
The ombudsperson holds office hours in the clinic of ARQ Centrum’45 in Oegstgeest.. If you have queries about your legal position or disagree with your treatment or certain rules, you may request a personal talk with the ombudsperson.
But you can also phone the patient ombudsperson helpdesk on 0900 4448888 or mail to firstname.lastname@example.org.
ARQ Centrum’45 is under an obligation to work together with the ombudsperson whenever a question or complaint is dealt with.